After all these years, CSC is finally separating out its public sector and commercial businesses. So what does the HfS analyst team think of it all? This week’s announcement that CSC would be dividing into two new entities, one for US Public Sector contracts and the other for Global Commercial contracts is a welcome and […]
Building and executing on a customer experience (CX) strategy is one of the most pressing areas of business modernization. The Internet has created new interaction models and channels, as well as created an expectation of immediacy. Companies are struggling to keep up with the expectations and new interaction models. The explosion of new and changing […]
As I examined the case examples below, and talked with many top CIOs about how they were operating their departments over the last several years, it’s clear that the contemporary IT organization — at least ones that are successfully leading their organizations into the future — are now wielding a new kind of power. I […]
Deloitte Digital just released research on the CIO / CMO relationship. Although lousy presentation makes the data hard to decipher, several points are worth examining. According the “methodology” section of the press release, Deloitte performed keyword analysis using Sysomos MAP and Salesforce Radian 6. They examined “54,552 pieces of social media content mentioning both CMOs […]
Find your POV and you will soon attract the right potential cofounders. (POV stands for point of view.)Unless you have been organically working with and talking to potential cofounders who want to work with you because you like each other etc, the main reason someone will work with you is because of shared interests. The POV can […]
I read a fascinating piece on the economic impact self-driving cars and trucks will have and it’s not a pretty sight. A quick glance at this map showing the most common job in each state makes it clear: The most common job in each state in 2014… You don’t have to study the map very […]
Dion Hinchcliffe wrote a piece on The Enterprise Technologies to Watch for 2015 that is worth looking at. There are some things that you might disagree with but overall it covers emerging technologies well. Some examples I’d move around are: 3D printing – Dion has it in the tactical space and granted the technologies available today […]
As business and IT leaders prepare for their next budget cycle this year, more emerging and not-yet-adopted technologies must be considered as candidates than ever before. Yet despite the seemingly endless flow of new applications, devices, and services, it’s always important to sort the latest digital innovations into the strategic and tactical, into what is […]
Microsoft’s biggest failure of the last decade may not have been missing the cloud and the mobile revolutions but giving away probably the biggest advantage it had — developers building killer apps for your ecosystem.
Yesterday, I had a call from Jeff Wacker (a retired Senior Fellow from HP) who had a conflict that prevents him from participating in an innovation panel discussion at a large, multinational IT firm that has a significant presence in the Dallas area. Naturally, I agreed since pulling together material for a discussion like this […]
SAP’s annual conference has a long lineage and is arguably one of the most important – and very revealing – conferences in the technology world. They are always amazing and always puzzling. Paul Greenberg explains the conundrum.
The data from our brand new “2015 As-a-Service Study“, where we canvassed the views and dynamics of 716 service buyers, providers and advisors, is fresh off the analytics tools, and we’re starting to unravel just how messed up our industry is, as we try and forge a path away from legacy outsourcing practices. For starters, we […]
felt like pretty much every announcement at #build2015 was aimed at removing a barrier to entry for developers. well done microsoft. — James Governor (@monkchips) May 3, 2015 At Build 2015 Microsoft finally sloughed off many of the shackles of its own making and renewed its relevance to the industry from a developer, and thus […]